Terms of service

Terms of Service

Last updated: August 21, 2026

Welcome to Bunny & Red.

These Terms of Service explain the rules that apply when you visit BunnyAndRed.com, purchase from us, or otherwise use our website and services.

Throughout these Terms, “Bunny & Red,” “we,” “us,” and “our” refer to Bunny & Red. By using this website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or place an order.

1. About Bunny & Red

Bunny & Red is a family-run business creating Catholic clothing, art, gifts, stories, and related products for family life.

Our store is operated through Shopify and may use third-party companies, including print-on-demand and fulfillment partners, to manufacture, process, ship, or support orders.

2. Using Our Website

You may use BunnyAndRed.com only for lawful purposes.

You may not use the website to:

  • violate any law or regulation

  • interfere with the security or operation of the website

  • attempt to gain unauthorized access to our systems or accounts

  • transmit malicious code, viruses, or harmful material

  • scrape, copy, reproduce, or commercially exploit our content without permission

  • impersonate another person or provide intentionally false information

  • use our website or content in a way that infringes the rights of Bunny & Red or another person

We may limit or terminate access to the website if it is being misused.

3. Products

We do our best to describe and display our products accurately.

Because many Bunny & Red products are made to order, actual items may have small differences from photographs, mockups, screen colors, or digital representations.

Product availability, sizes, colors, materials, designs, and fulfillment options may change.

We may discontinue or modify a product at any time.

4. Product Images and Mockups

Some Bunny & Red product pages may include lifestyle imagery, digital mockups, or other visual representations designed to help customers understand how a product may look or feel in real life.

We work to make these images as accurate as reasonably possible. However, screen settings, garment sizes, production methods, fabric movement, printing, and other factors can cause the finished item to appear somewhat different from an image displayed online.

Where available, customers should review product details, size information, color selections, and product mockups before ordering.

5. Prices

Prices are shown in the currency displayed on the website and may change without notice.

We make reasonable efforts to ensure that prices and product information are accurate. If we discover a significant pricing, product, or technical error after an order is submitted, we may contact you to correct the issue or cancel and refund the affected order.

Discounts, promotions, and offers may have separate terms and may be changed or discontinued.

6. Orders

Submitting an order does not guarantee that we will be able to fulfill it.

We may refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

  • suspected fraud

  • payment problems

  • incorrect product or pricing information

  • fulfillment or inventory problems

  • technical errors

  • unusually large or suspicious orders

If we cancel an order after payment has been collected, we will refund the applicable amount.

Please make sure your email address, shipping address, product selections, sizes, colors, and other order information are correct before completing checkout.

7. Payment

Payment is processed through Shopify and supported third-party payment providers.

Bunny & Red does not directly control the processing systems of third-party payment providers.

You agree to provide current, complete, and accurate billing and payment information when placing an order.

8. Made-to-Order Products

Many Bunny & Red products are produced only after an order is placed.

This helps us avoid unnecessary inventory and waste, but it also means that our return and exchange process differs from that of a traditional retail store that keeps finished products in stock.

Please review sizing, colors, product descriptions, and other details carefully before ordering.

9. Shipping and Delivery

Processing and delivery estimates are estimates rather than guarantees.

Production time, carrier delays, weather, holidays, address problems, and circumstances outside our control can affect delivery.

For current information, please review our Shipping & Delivery page.

If you believe an order is lost, damaged, or otherwise affected by a delivery problem, please contact us at:

help@bunnyandred.com

10. Returns and Refunds

Our Returns & Refunds Policy is part of these Terms.

Because most Bunny & Red products are made to order, we generally cannot accept returns or exchanges simply because a customer selected the wrong size, prefers another color or style, or changes their mind after ordering.

If an item arrives damaged, defective, misprinted, incorrect, or different from what was ordered, please contact us within the reporting period stated in our Returns & Refunds Policy.

Please review the complete Returns & Refunds Policy before purchasing:

/policies/refund-policy

If these Terms and the Returns & Refunds Policy address the same issue differently, the more specific Returns & Refunds Policy will control for returns and refunds.

11. Intellectual Property

Unless otherwise stated, the Bunny & Red name, branding, artwork, illustrations, designs, photographs, written stories, product descriptions, videos, graphics, logos, and other original content are owned by or licensed to Bunny & Red.

You may view and share ordinary links to our public content for personal, noncommercial purposes.

You may not reproduce, sell, modify, distribute, manufacture from, commercially exploit, or use our original designs or content to create competing products without written permission.

Nothing on this website transfers ownership of Bunny & Red intellectual property to you.

12. Catholic, Historical, and Devotional Content

Bunny & Red creates content inspired by Catholic faith, Scripture, saints, Marian devotions, history, prayer, and family life.

We make reasonable efforts to present this material faithfully and accurately.

However, Bunny & Red is an independent family business. Unless expressly stated otherwise, we are not speaking on behalf of the Holy See, the United States Conference of Catholic Bishops, any diocese, parish, religious order, shrine, or other Church authority.

Our stories, reflections, historical summaries, and devotional material are offered for informational and devotional purposes and should not be treated as substitutes for official Church teaching or appropriate pastoral guidance.

13. Third-Party Services and Links

Our website may link to or use services operated by third parties, including payment processors, fulfillment providers, social platforms, shipping carriers, and other websites.

Those third parties may have their own terms and privacy policies.

Bunny & Red is not responsible for the content, availability, security, policies, or actions of third-party websites or services that we do not control.

14. Reviews, Photos, and Customer Content

If you voluntarily submit a product review, photograph, comment, testimonial, or other content to Bunny & Red, you confirm that you have the right to submit it.

You remain responsible for the content you submit.

By submitting content for publication on our website or through a review system, you give Bunny & Red permission to display and use that content in connection with the store, products, and customer experience, subject to applicable law and the terms of the service through which it was submitted.

We may decline or remove content that is unlawful, abusive, fraudulent, misleading, unrelated, or otherwise inappropriate.

We will not knowingly manufacture or falsely represent customer reviews.

15. Website Availability

We work to keep BunnyAndRed.com available and functioning properly, but we cannot guarantee uninterrupted or error-free access.

From time to time, parts of the website may be unavailable because of maintenance, platform problems, technical errors, third-party outages, or circumstances outside our control.

16. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Nothing in these Terms eliminates warranties, protections, or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the extent permitted by applicable law, Bunny & Red will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products when those losses were not reasonably foreseeable or were caused by circumstances outside our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited.

18. Indemnification

To the extent permitted by law, you agree not to hold Bunny & Red responsible for claims or losses caused by your unlawful misuse of the website, infringement of another person's rights, or violation of these Terms.

19. Severability

If one part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. No Waiver

If Bunny & Red does not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it later.

21. Changes to These Terms

We may update these Terms from time to time as Bunny & Red, our products, or applicable requirements change.

The current version will be posted on this page with an updated date.

Your continued use of the website after revised Terms are posted means the revised Terms will apply to future use of the website, subject to applicable law.

22. Contact Us

Questions about these Terms or your Bunny & Red order can be sent to:

Bunny & Red
help@bunnyandred.com

We are a family-run company, and a real person will read your message.